Shipping policy
Shipping Policy
Welcome to 1i Golf.com (operated by 1i Apparel, LLC). Your premier destination for Golf apparel and accessories. At 1i Golf, we aim to provide you with a delightful shopping experience with convenient shipping options. Please take a moment to review our shipping policy below:
Shipping Locations:
We offer free shipping within the 48 continental states of the United States. Orders shipped to Alaska, Hawaii, U.S. territories, and international destinations are subject to shipping charges.
Free Shipping:
Enjoy free standard shipping on all orders within the 48 continental states of the US. No minimum purchase is required to qualify for free shipping.
International Shipping:
For customers outside the 48 continental states of the US, including international destinations, shipping charges will apply. The shipping costs will be calculated based on factors such as the weight of the items in your order, the shipping method selected, and the destination address. These costs will be itemized during the checkout process before making payment.
Processing Time:
Orders are typically processed and shipped within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
We offer standard shipping. During the checkout process, you can select your preferred shipping method, along with estimated delivery times and costs.
Delivery Time:
Delivery times vary depending on the shipping method selected and the destination address. Standard shipping generally takes 3–7 business days within the continental US.
Please note that delivery times for international orders may vary depending on customs processing and local postal services.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
Shipping Delays:
While we make every effort to meet estimated delivery times, unforeseen circumstances like weather, carrier delays, or high order volumes may cause delays in shipping. We appreciate your patience and understanding in such situations.
Shipping Restrictions:
Some items may be subject to shipping restrictions for legal or logistical reasons. These restrictions may vary depending on your location. Please review any applicable shipping restrictions before placing your order.
Damaged or Lost Shipments:
In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately. 1i@1igolf.com. We will work with you to resolve the issue and ensure you receive a replacement or refund as appropriate.
Returns and Exchanges:
For information on returning or exchanging items purchased from our store, please refer to our Returns and Exchanges Policy.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at 1i@1igolf.com. Thank you for choosing 1i Golf for your clothing and accessory needs!